We take pride in every piece we create. If something is not right, we will make it right.
You may request a return within 7 days of receiving your order.
To be eligible for a return, the item must be:
• Unworn and unwashed
• In the same condition as received
• With all original tags attached
• Free from perfume, stains, or any alterations
Items that do not meet these conditions will not be accepted for return.
Contact us within 7 days of receiving your order:
Email: hello@amaldubai.com
WhatsApp: +971 55 467 0074
Please include your order details and the reason for the return. We will provide instructions on how to send the item back.
Change of mind: If you are returning an item because you changed your mind, the return shipping cost is your responsibility.
Defective or incorrect item: If the item arrived with a defect or was different from what you ordered, we will cover the return shipping cost in full.
If your item arrives with a defect, please contact us immediately with clear photographs of the issue. You are entitled to choose between:
• A replacement of the same item in perfect condition
• A full refund
We will arrange collection at no cost to you.
Once we receive and inspect the returned item, we will process your refund or replacement promptly. Refunds are issued via the original payment method within 7 business days of approval.
Custom and made-to-measure pieces are non-returnable unless they arrive defective or incorrect.
For any return or refund queries:
Email: hello@amaldubai.com
WhatsApp: +971 55 467 0074
Address: Shop No. 204, Deira — Naif, Dubai, UAE